Customer Care

Privacy Policy

How we collect, use and protect the personal information you share with us.

Overview

Your privacy, respected.

At ALISS, we are committed to protecting your personal information and being transparent about how we use it.

This Privacy Policy explains what we collect, why we collect it, and the choices you have. It applies to shopaliss.com and any orders or enquiries placed with us.

Information We Collect

Only what we need.

When you place an order or contact us, we collect information such as your name, email address, delivery address and order details.

We also collect limited technical information, such as device and browser data, to help our website work properly and to understand how it is used.

How We Use It

To fulfil your order and improve your experience.

We use your information to process and dispatch your order, respond to your enquiries, send transactional emails such as order confirmations and dispatch notifications, and to improve our website and service.

We will only send marketing communications where you have opted in, and you can unsubscribe at any time.

Payments

Handled securely by Stripe.

All payments are processed securely by Stripe. We do not store your full card details on our systems.

Please refer to Stripe's privacy notice for details of how they handle payment information.

Sharing

Trusted partners only.

We share information only with the trusted providers who help us run our business, such as our payment processor, delivery couriers and email service. These partners are only permitted to use your data to provide their service to us.

We will never sell your personal information.

Cookies

For a better experience.

Our website uses a small number of cookies and similar technologies to help the site function and to understand how it is used, including analytics.

You can control cookies through your browser settings.

Your Rights

You are in control.

Under UK data protection law, you have the right to access, correct or request deletion of your personal information, and to object to certain uses of it.

To exercise any of these rights, please email us at hello@shopaliss.com.

Contact

We're here to help.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@shopaliss.com.