Customer Care

Privacy Policy

Last updated: July 2026

Overview

Your privacy, respected.

At ALISS, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.

Information We Collect

Only what we need.

When you place an order or contact us, we may collect:

  • Name
  • Email address
  • Billing and delivery address
  • Order details

We also collect limited technical information, such as browser and device data, to help our website function and improve your experience.

How We Use Your Information

To fulfil your order and improve your experience.

We use your information to:

  • Process and deliver your order
  • Respond to enquiries
  • Send order updates
  • Improve our website and services
  • Meet our legal obligations

We will only send marketing emails if you have chosen to receive them.

Payments & Sharing

Handled securely.

Payments are securely processed by Stripe. We do not store your full payment card details.

We only share your information with trusted providers who help us operate our business, such as payment processors, delivery partners and website service providers. We never sell your personal information.

Cookies

For a better experience.

We use essential cookies to keep the website functioning correctly and analytics cookies to help us understand how our website is used.

You can manage cookies through your browser settings at any time.

Your Rights

You are in control.

You have the right to access, update or request deletion of your personal information, as well as withdraw consent for marketing communications at any time.